Terms and conditions
Welcome to Bloom! These terms and conditions outline the rules and regulations for the use of our website and services provided by Bloom. By accessing this website and/or placing an order, you agree to be bound by these Terms. Please read them carefully before using our services.
1. Products and Services
Bloom offers a wide range of products including clothes, electronics, home furniture, and more. We strive to provide accurate descriptions and images of our Products, but please note that colors and sizes may vary slightly.
2. Ordering and Delivery
- Orders can be placed via our website, social media platforms such as Instagram and WhatsApp, or by visiting any of our branches.
- Orders placed via social media or our call center must be confirmed by the customer to proceed.
- Failure to confirm may result in cancellation of the order.
3. Returns and Exchanges
- We offer exchanges within 3 days of purchase, provided the item is unused and in its original packaging.
- Refunds are not available.
- Exchanges can be made at any Bloom branch, provided the customer presents the original invoice/receipt.
4. Customer Service
- Our customer service team is available to assist with orders and inquiries via our call center, social media platforms, and in-person at any Bloom branch.
- We strive to respond promptly to all inquiries and ensure a satisfactory shopping experience.
5. Modifications
- Bloom reserves the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting on the website.
Special Birthday Offer:
Celebrate your birthday with us! On your birthday, we extend a special discount at any of our branches. Simply present a valid ID or proof of birthdate to enjoy this exclusive offer. This discount is applicable only on your birthday and cannot be combined with other promotions.
Contact Us
If you have any questions about these Terms, please visit the “Questions” section on our Contact page.